Privacy Policy

1. Introduction

At Glazed ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI character infrastructure services, including our website, applications, and API services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Subscribe to our services
• Contact our customer support
• Participate in surveys or promotions
• Use our AI character generation and conversation features

The personal information we may collect includes:

• Name
• Email address
• Billing information
• Account credentials
• Content you generate using our Services
• Communications with us

Usage Data

We automatically collect certain information when you access or use our Services, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited and features used
• Time and date of your visits
• API usage statistics
• Character generation and conversation data

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, security alerts, and administrative messages
• Monitor and analyze usage patterns and trends
• Enhance the performance and functionality of our AI models
• Develop new products, services, and features
• Prevent fraudulent transactions and monitor against theft
• Address technical issues

4. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Glazed, our users, or others.
• With Your Consent: We may share your information with your consent or at your direction.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

6. AI-Generated Content and Data

When you use our AI character generation and conversation features:

• We collect and process the prompts, inputs, and configuration settings you provide
• We store generated images, conversations, and related metadata
• We may use this data in anonymized or aggregated form to improve our AI models

While you retain ownership of AI-generated content created through our Services, you grant us permission to use this content as described in our Terms of Service.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use these technologies for:

• Keeping you logged in to our Services
• Understanding how you use our Services
• Remembering your preferences
• Improving our Services
• Measuring the effectiveness of our marketing

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You may request copies of your personal information.
• Rectification: You may request that we correct inaccurate or incomplete information.
• Erasure: You may request that we delete your personal information in certain circumstances.
• Restriction: You may request that we restrict the processing of your information.
• Data Portability: You may request a copy of the information you provided to us in a structured, commonly used, and machine-readable format.
• Objection: You may object to our processing of your personal information.

To exercise these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before responding to your request.

9. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

11. Retention of Data

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@glazed.ai